by Brittany | Feb 9, 2022 | Blogs
Insurance Agencies have been forced to adapt their business models in order to stay competitive, as well as to maintain and build customer satisfaction and loyalty. In the latest trends, data shows the digital economy is booming as “Today’s Insurance Agent must...
by Brittany | Nov 8, 2021 | Blogs
When customers interact with Insurance Agencies, there are a few key characteristics customers look for that can make or break their experience, drive them to competitors and never look back According to a report from PwC, 73% of all people point to customer...
by Brittany | Oct 7, 2021 | Blogs
They say not to put the cart before the horse, yet many organizations end up doing so by neglecting the employee experience (EX) when moving forward with their digital transformation initiatives. COVID-19 further exacerbated the importance of ensuring employees are...
by Brittany | Sep 6, 2021 | Blogs
The insurance industry is on the brink of a technological revolution. While other industries have marched steadily towards digital transformation for many years, insurance technology has remained the same for the past 20 years and has not kept pace with the...
by Brittany | Jul 5, 2021 | Blogs
Insurance Agencies have undergone significant transformations, largely due to a new generation of digital customers and changing business environment. The recent events of COVID-19 have led 85% of insurance leaders to competitively expand the digitalization of their...
by Brittany | Jun 7, 2021 | Blogs
As a community, we have all become accustomed to living in social isolation throughout the COVID-19 pandemic, and the same can be witnessed amongst Insurance Agencies – operating, interacting, and collaborating through various means. The virus has opened a new...
